Privacy policy

Last updated: September 2, 2026

At Ycart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our Shopify store.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

  • Payment information

  • Information you provide when contacting customer support

We may also automatically collect basic information about how you use our website, such as your device, browser, IP address, and pages you visit.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and updates

  • Provide customer support

  • Process payments and refunds

  • Improve our products and website

  • Prevent fraud and protect our store

  • Send marketing messages if you have agreed to receive them

  • Comply with applicable laws and legal requirements

3. Payment Information

Payments are processed through secure payment providers. We generally do not store your complete card or banking details on our own systems.

Your payment information is handled according to the privacy policies and security practices of the payment provider you choose.

4. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers who help us operate our business, such as:

  • Shopify and website service providers

  • Payment processors

  • Shipping and delivery companies

  • Customer support services

  • Marketing or analytics services

These providers receive only the information needed to perform their services.

5. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website working properly

  • Remember your preferences

  • Understand how visitors use our website

  • Improve your shopping experience

  • Show relevant marketing where permitted

You can manage cookies through your browser settings.

6. Marketing Emails

If you subscribe to our emails, we may send you product updates, offers, and other promotional information.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of sending or storing information online can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Ask what personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent for certain uses of your information

  • Opt out of marketing communications

To make a privacy request, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children where prohibited by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Ycart
Email: ycart924@gmail.com
Phone/WhatsApp: 9495949909